Privacy Policy
Your privacy matters to us at Modest Garden Line
Information We Collect
When you reach out for corporate floral arrangements or gift services, we gather information you willingly share. This covers your full name, company name, email, phone, delivery addresses, and specific floral requirements. Payment details are collected during orders and are securely processed via our payment partners.
For our corporate clients, we might also collect extra business data such as company registration details, preferred delivery timelines, and budget constraints to tailor our services.
The site automatically gathers technical details when you browse, including IP address, browser type, device information, and navigation path. We use it to enhance performance and learn how visitors discover our services.
How We Use Your Information
We primarily use your data to process flower orders and deliver excellent service, handling orders, coordinating shipments, crafting customized arrangements, and staying in touch about your service needs.
We also use information to enhance our services and website experience. This helps us identify which corporate floral services are most valuable to our clients and how we can better support the business community in United Kingdom.
Information Sharing and Disclosure
Modest Garden Line values your privacy and does not trade your personal data with third parties. We share information only as needed to deliver our services or when legally obliged.
We may disclose essential information to trusted partners who assist in running our operations. This includes couriers, payment processors, and technical service providers. They are contractually bound to protect your data and use it solely for the services they perform for us.
We may reveal information when required by law, a court order, or government request. We may also share to safeguard our rights, property, or safety, or the safety of customers and staff.
Data Security Measures
We treat the protection of your personal data with utmost care and deploy suitable technical and organizational safeguards to keep it safe. This involves protected data storage, encrypted transmissions, and restricted access to personal information inside our company.
Secure Storage
We store personal data in secure systems with access restrictions and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to secure information as it moves between your browser and our infrastructure.
Limited Access
Access to customer data is restricted to staff members who require it to deliver services.
Even with strong security measures, no online transmission method is perfectly secure. We continually update our security practices to guard against emerging threats.
Your Privacy Rights
You hold important rights over your personal data. Under applicable laws, you may be entitled to access, amend, erase, or limit how your information is used.
To exercise these rights, reach out to us via the contact details at the bottom of this policy. We will reply within a reasonable period as mandated by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations differ based on the data type and purpose of collection.
Typical Retention Periods:
- Customer contact and order details kept for about four years following the last service contact
- Payment records retained for roughly six years to satisfy tax and accounting needs
- Website analytics data kept for about twenty-seven months for service improvement analysis
- Marketing preferences kept until unsubscribed or for approximately two years of inactivity
Cookies and Online Tracking
Our website employs cookies and similar technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies help us remember your preferences and assess site performance.
You can manage cookie settings through your browser preferences. However, disabling certain cookies may affect how the site functions. For detailed information about our cookie practices, please review our Cookie Policy.
External Links
The site may include links to third-party websites or services. This privacy policy covers only Modest Garden Line and our site. We are not responsible for the privacy practices of external websites.
We recommend reviewing the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this policy.
We encourage you to review this policy occasionally to stay informed about how we protect your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Contact Us About Privacy
Modest Garden Line Privacy Team
123 Petal Lane, London
London, United Kingdom WC2N 5DN
Email: [email protected]
Phone: +44 20 7946 0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within several business days.